Support Center

Is BookFresh HIPAA Compliant?

Last Updated: Jan 15, 2013 03:48PM PST
The HIPAA Privacy Rule provides federal protections for personal health information held by covered entities and gives patients an array of rights with respect to that information.

Many doctors and their office staff are looking for the right HIPAA-compliant services and software that will somehow transform their medical practice into being HIPAA-compliant. The fact is that software tools and software services can not be HIPAA-compliant, simply because software is a tool and not a business practice. It is important to understand that the term "HIPAA Compliance" refers to an organizational obligation and procedural integrity, but not to a technical specification or particular software tool.

HIPAA regulations do not apply to BookFresh scheduling services since BookFresh does not perform insurance or related transactions (HIPAA transactions), and does not collect any medical history from patients.
 
Nevertheless, BookFresh implements multiple features that help with HIPAA-related issues, such as timed auto-logouts, protected passwords and strong 128-bit secure SSL encryption just to name a few. Patient contact and appointment information is kept private and shared only with account administrator and authorized personnel.

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